Technology First is continuously recognised as one of Irelands leading IT Solutions and Services providers. Our success is due to the customer focus of all our employees who are totally dedicated to matching customer needs with the best solutions.
We have strategic partnerships in place with many of the world’s leading technology organisations such as HP, IBM, Lenovo, Cisco, 3Com, Sun, VMware, Microsoft and Symantec amongst others. We have both the sales and technical accreditations from all our partners to insure that our customers are both sold the best fit for purpose solutions and that these solutions are seamlessly implemented. We provide clients with a single source for industry knowledge, expertise, products, IT solutions and services.
Technology First offers a comprehensive range of IT Solutions and Services. We also run the award winning IT Hardware & Software product supply portal ITQuotes that have won much acclaim from Irish Corporate organisations over the last number of years.
Our Approach
Technology First use best business practice and governance in our approach to all projects. This is based on many years of experience in the delivery of high level IT solutions.
Key phases in all projects include the following:
Discovery Key to any successful deployment is a thorough understating of both the business requirements and technical objectives. As an initial step in the deployment process of any solution, our consultants will work in conjunction your staff to gain a thorough understanding of your environment and agree project objectives.
Project Planning and design Based on this needs analysis and technology audit, we will define, agree and implement the solution architecture that fully accomplishes all project goals. A fully equipped virtualisation lab is available at this stage for proof of concept testing and demonstration purposes.
Integration and implementation Our experienced solutions architects and system integration team will work closely with your staff to provide the assistance you need to implement tailored solutions for your IT requirements. All installations are fully documented as per project implementation plans.
Support Even with the most reliable system, unforeseen issues require on-call support. Routine maintenance is always necessary to keep your hardware, software and network components at their best. Our on-call engineers will be available to maintain and support the solution so you can focus on your core business. We provide a full remote problem diagnosis and resolution service. An element of the support contract can include scheduled reviews of the environment in order for us to ensure the smooth running of the systems and to recommend enhancements.
